Returns & Exchanges at Creative Goods

We want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items in their original condition. If your order isn't quite right, we are here to help make the return or exchange process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are attached and the products are unused.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your package.

• 4.
  Drop Off and Refund

  Drop off your package at any authorized shipping location; once received and inspected, your refund will be processed within 5-7 business days.